Is the Basic plan really free forever?+
Yes. Issue categorisation, a resolution roadmap, authority identification, basic templates and case tracking are free — no card, no trial expiry.
What do expert consultations cost?+
Expert fees are per case and agreed transparently before you begin — scope, fee and timeline in writing. Plans cover the platform tools; expert fees are separate and always visible upfront.
How does the money-back guarantee work?+
If a paid plan isn’t right for you, tell us within 7 days of purchase and we refund it — no questions asked.
Can I switch or cancel plans?+
There is nothing to cancel — plans are paid one month at a time with no auto-debit. Your plan simply ends after the month unless you renew. To change plans, just pick a different one when you renew.
