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HomeTrack your case

Track your case.

Enter the Case ID we emailed you and see exactly where your resolution path stands — live, any time.

Live status

Your Case ID is the key.

When your case is registered, we email a Case ID like JS-2026-0412-K7 to the address you gave. Type it below — no login, no password.

Can't find your Case ID? Check the email we sent when your case was registered, or write to info@jansahara.com from your registered email.

Your Resolution PathEnter a Case ID

Your five-step path will appear here — which steps are completed, what's in progress, and what comes next.

How tracking works

Five steps. Always visible.

1

Case received

Your problem is registered and reviewed by the right desk.

2

Path prepared

Your step-by-step resolution path is drafted and shared.

3

Action underway

Notices, applications or complaints — filed and moving.

4

Follow-up

Hearings, replies and reminders tracked to deadline.

5

Resolved

Outcome delivered, compliance checked, case closed.

Secure & ConfidentialYour data is protected
Transparent ProcessClear steps at every stage
No False PromisesWe show the path, not magic
Citizen FirstYour rights. Our mission.